May 1, 2026, EAST SYRACUSE, NY – ProAct, Inc., has launched a new partner portal designed to simplify access to critical information and enhance the overall client experience.
The new portal provides a centralized, secure location for clients and partners to access invoices, reports, and other key resources in one place. In addition, users can easily submit and track support tickets, creating a more efficient and streamlined communication process.
“Our goal is to make it easier for our clients to do business with ProAct,” said Sarah Kittrell, Director of Account Management. “By offering a single, self service destination for reporting, invoicing, and support, we’re improving accessibility, saving time, and delivering a more seamless experience.”
Available 24/7, the portal reduces the need to search through emails or request historical information, giving clients and partners greater control and transparency over their specific pharmacy benefit data. The launch reflects our continued investment in technology that supports strong partnerships while maintaining the high touch service model for which ProAct is known.
The partner portal is the latest enhancement in ProAct’s suite of tools designed to support members, employer groups, consultants, and partners nationwide, reinforcing our commitment to innovation and savings focused solutions.
About ProAct, Inc.
ProAct, Inc., is a 100% employee-owned pharmacy benefit management (PBM) company. ProAct is a part of the KPH Healthcare Services family of companies, which includes Kinney Drugs. ProAct empowers clients to take charge of their pharmacy benefit plans by combining high-touch service with the latest in PBM technology. ProAct manages the dispensing of prescription drugs through its mail order pharmacy, ProAct Pharmacy Services, as well as through its national retail pharmacy network consisting of over 64,000 pharmacies in the United States, Puerto Rico, Guam, and the Virgin Islands. For more information, visit http://www.proactrx.com.
Media Contact
Kate Johnson
Director of Creative Services & Marketing
katejohnson@proactrx.com
